We have a 20+ year old Sylvan pool that started to show some wear and was in need of a resurfacing. After much review on Angie’s List we decided to call Levco because they had so many rave reviews and satisfied customers. Peter came out for an estimate right away and we decided to resurface the pool and refinish it with a Diamond Bright surface. Within days of the initial visit the Levco crew were at our house and fiercely working on our new pool. For me the novice, the process seemed intense, but this crew breezed right through it and made it look easy. They cut into the concrete, sandblasted, acid washed, resurfaced the pool with the new Diamond Bright finish. It was an amazing process to watch and the results were outstanding.
I will start by saying that the high level of professionalism begins with Levco’s administrative assistant Laura. From the beginning she has always maintained a very friendly, cooperative and responsive demeanor. Once Peter came out and spoke with us we knew immediately we made the right choice and picked the right company. We are not one of their biggest jobs but he treated it like it was. He took the time to carefully go over all of our options for finishes. One by one. I am not a quick decision maker but Peter kept entertaining me and placing at least a dozen of finish samples in our pool to get the true effect of the finished product. He was really great to work with. He was even nice enough to throw in a few mosaic tiles for our steps and buddy seat. He described the process that would take place in great detail and how long it would take to complete. The crew came early every day they were expected to come and left when the job was completed, at least an 8 hour day. They were friendly, professional and super clean which is huge for me. I have seen contractors that leave your house looking like a bomb went off but not this crew. At the end of each day you would never even know they were there. Every tool, every piece of debris picked up. Not to mention these guys worked like a well oiled machine. They were always doing something and they worked well together. The crew finished the job well within the estimated completion date. During and immediately after the project was completed any concerns I had were quickly addressed and resolved. They were always very helpful, responsive and striving to please, even well after they were paid in full for the project. Even this year, eight months after the completion of our pool resurfacing, Levco (Peter in particular) still advised and helped us out with concerns of opening up our pool for the first time with the new surface. It was amazing. They were paid in full, the job was done and yet they were still there for us. Even more amazing, the owner of the company Shawn, was just as accommodating. He was never too busy for a phone call or a question. These days its hard to find a company that stands behind their workmanship and product. If you are looking for a solid, reputable, trustworthy company you can rely on, even after the job is complete…….look no further. Levco Pools is that company. Their entire staff is outstanding, the work is amazing and overall it was a great experience from start to finish. Our pool has never looked so incredible! Thank you Peter, Shawn and Laura!!!!!
Patricia N. East Brunswick